Tech Support Scam

The Internet Crime Complaint Center (IC3) is receiving an increase in complaints related to technical support scams, where the subject claims to be an employee (or an affiliate) of a major computer software or security company offering technical support to the victim. Recent complaints indicate some subjects are claiming to be support for cable and Internet companies to offer assistance with digital cable boxes and connections, modems, and routers. The subject claims the company has received notifications of errors, viruses, or security issues from the victim’s internet connection. Subjects are also claiming to work on behalf of government agencies to resolve computer viruses and threats from possible foreign countries or terrorist organizations.  Read More

Ransomware Problems

By Brandon Vigliarolo | July 28, 2017, 8:41 AM PST

A new report (registration required) from Malwarebytes has revealed how devastating ransomware can be for small and medium businesses—35% were hit by ransomware in the past 12 months, and one in six of those experienced more than 25 hours of downtime.

A day or more of downtime can be devastating for a small business that depends on its computers to accomplish work. The financial demand of ransomware may not be high (50% were less than $1,000), but when 22% of businesses have to completely cease operation to purge their systems it’s bound to cost much more than the price the attacker demands.  Read more

BUSINESS EMAIL COMPROMISE

This Public Service Announcement (PSA) is an update for the Business E-mail Compromise (BEC) PSA I-012215-PSA posted on www.IC3.gov and includes new information and updated statistical data as of August 2015.

DEFINITION

Business Email Compromise (BEC) is defined as a sophisticated scam targeting businesses working with foreign suppliers and/or businesses that regularly perform wire transfer payments. The scam is carried out by compromising legitimate business e-mail accounts through social engineering or computer intrusion techniques to conduct unauthorized transfers of funds. Read More

Child Safety on Social Networking Sites

One thing is for sure: teens love the new myriad of online social networking sites. In fact, there are tens of millions of registered users. But, as with just about any kind of cyberspace communication, there are risks involved. And you should know what they are. 

What are social networking sites exactly? They are websites that encourage people to post profiles of themselves—complete with pictures, interests, and even journals—so they can meet like-minded friends. Most also offer chat rooms. Most sites are free; some restrict membership by age.  Read More

Symptoms of a Virus

Symptoms of a virus

A computer virus infection may cause the following problems:

Note: These problems may also occur because of ordinary Windows functions or problems in Windows that are not caused by a computer virus.

  1. Windows does not start even though you have not made any system changes or even though you have not installed or removed any programs.
  2. Windows does not start because certain important system files are missing. Additionally, you receive an error message that lists the missing files.
  3. The computer sometimes starts as expected. However, at other times, the computer stops responding before the desktop icons and the taskbar appear.
  4. The computer runs very slowly. Additionally, the computer takes longer than expected to start.

Read More

Server Maintenance Checklist

Preventive maintenance saves time and money, improves performance, and helps to safeguard important data files.  This should be performed on a regular basis by a qualified technician/IT professional.  Preventive maintenance may seem inconvenient and time consuming, but consider the alternatives.  Read More

Internet Fraud Prevention

The Internet offers a global marketplace for consumers and businesses. But crooks also recognize the potentials of cyberspace. The same scams that have been conducted by mail and phone can now be found on the World Wide Web and in email, and new cyberscams are emerging. It’s sometimes hard to tell the difference between reputable online sellers and criminals who use the Internet to rob people. You can protect yourself by learning how to recognize the danger signs of fraud. If you are a victim or attempted victim of Internet fraud, it’s important to report the scam quickly so that law enforcement agencies can shut the fraudulent operations down.  Read More

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